This really is a lot of fun, even if it could stand some editing to take care of repetition and parts where the story treads water. Jacynda makes a lively and believable heroine who is neither wimp nor superwoman, with Alastair her tormented and well-meaning would-be lover. Some of the plot is very guessable, other parts less so and the mixture of times and genres makes for an enjoyable and slightly unusual read. The book reads like the first in a series, and I hope that this is so, as the basic idea is such a good one. There is too much background in here for just one story, with the mysterious shape shifters scarcely revealed, the thrills of what goes on at a travel agency that takes people through time and the barely glimpsed wonders and woes of the mid 21st century. Future books could do with more action, less repetition, and perhaps a little carefully applied humor, but this is such a good idea for a series that I hope I will be reading book two before too long.