The Language of Emotional Intelligence
The Five Essential Tools for Building Powerful and Effective Relationships
by Jeanne Segal, Ph.D.
Emotion and intellect have long been on opposite ends of the spectrum, with the latter getting all the respect while
the former is viewed as something to be controlled or purged. A relatively new area in psychology proposes that the
kind of intelligence that gives you a great SAT score has less to do with your future success than emotional
intelligence—that is, awareness of and ability to manage emotions.
"Developing emotional intelligence skills," writes author Jeanne Segal, "helps us recognize, contain, and
effectively communicate our emotions, as well as recognize the emotions of other people. These abilities have been
proven to surpass high cognitive intelligence... in predicting success in all types of relationships..."
Quick! How do I increase those skills? The Language of Emotional Intelligence is an excellent place to
start. After a thorough explanation of the many facets of emotional intelligence, Dr. Segal gives us the tools we
need to improve both personal and business relationships, to increase success in our personal and professional lives,
and to find more happiness within ourselves. Exercises for stress busting, communicating without words, getting
reacquainted with youthful joy, and resolving conflicts are explained in detail. Unlike many books of this type,
Segal’s exercises are not two-minute fixes. Instructions are lengthy and the strategies are multi-part, and there is
no suggestion that merely reading the book or thinking positive thoughts will set you free.
Although written for individual readers, The Language of Emotional Intelligence would be an ideal guide
for personal development groups, and is appropriate for all ages. Developing emotional intelligence is a lifelong
endeavor; this comprehensive work is an excellent first step on the path to a brighter, calmer, more satisfying
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NOTE: Reviewer Deborah Adams
is the Flair and Macavity Award winning author of the Jesus Creek Mystery Series: All The
Great Pretenders, All The Crazy Winters, All The Dark Disguises, All The
Hungry Mothers, All The Deadly Beloved, All The Blood Relations, and All
The Dirty Cowards. She was also an Agatha Award nominee for Best First Novel.